Refund policy

We hope you love your new funky gear! But if something’s not quite right, here’s how returns work:

1. Return Window

You can return items within 30 days of receiving your order.

2. Condition of Items

• Unwanted items: Must be unused, unworn, unwashed, and in their original packaging with all tags intact.

• Faulty items: If your item is faulty, please let us know — you do not need to return it in unused condition for us to help.

3. Refunds and Replacements

• Unwanted items: We offer refunds only. If you’d like a different size or style, simply place a new order.

• Faulty items: You can choose either a replacement or a refund.

4. Unwanted Items

If you change your mind, you can return the item using our website’s returns process.
Return shipping costs for unwanted items are the responsibility of the customer.

5. Faulty Items

If your item is faulty, please contact us.
We will arrange a prepaid returns label and cover the cost of the return shipping.

All items will be assessed once returned, and if confirmed to be faulty, you can choose a refund or a replacement.

6. How to Start a Return

• For all unwanted returns, please start the process via the returns section on our website.

• For faulty items, please email us directly so we can sort it for you quickly.

7. Return Address

Returns are handled from our HQ — we’ll provide the full details once your return is confirmed.

8. Your Statutory Rights

Nothing in this policy affects your statutory rights under UK law.